Episode 7 of the podcast is here and Arnie and I are celebrating hitting the 500 listen milestone. If you are one of our loyal listeners we can't thank you enough for tuning in.

In this episode we talk about the ability to adapt and respond quickly when faced with constraints and how building the right mechanisms into your operation enables teams to continually develop and sharpen their edge while fostering healthy team dynamics through collaboration, teamwork and knowledge sharing.

In this episode we discuss:

Continuous improvement and experimentation and why it’s so important to build that into the way you work.
We dip into systems theory and how that relates to the leadership practices that help teams make decisions in a complex world.
We discuss the Improvement Kata and the Retrospective and when to use them for the best results.

https://www.theagilecontactcentre.com.au/remote-ready

Subscribe anywhere you get your podcasts:

Anchor: https://anchor.fm/the-agile-contact-centre

Apple Podcasts: https://podcasts.apple.com/au/podcast/the-agile-contact-centre-podcast/id1485239665

Spotify: https://open.spotify.com/show/30Hsw0MpgaAnhTSiy5Fh8y

Breaker: https://www.breaker.audio/the-agile-contact-centre-podcast

Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9mMjFkMDdjL3BvZGNhc3QvcnNz

Overcast: https://overcast.fm/itunes1485239665/the-agile-contact-centre-podcast

RadioPublic: https://radiopublic.com/the-agile-contact-centre-podcast-Wx0yDO

Pocket Casts: https://pca.st/gl7zy9s8