We breakdown how Leaders in the contact centre can be thinking about designing your contact centre around the customer.
Check out our blog : 6 ways to improve customer experience in your contact centre
About us:
This podcast is brought to you by The Agile Contact Centre. Stories, tips and practices that will help you deliver outstanding experiences to customers as well as your people. We do this because our mission is to reinvent the contact centre world.
Subscribe anywhere you get your podcasts:
Anchor: https://anchor.fm/the-agile-contact-centre
Apple Podcasts: https://podcasts.apple.com/au/podcast/the-agile-contact-centre-podcast/id1485239665
Spotify: https://open.spotify.com/show/30Hsw0MpgaAnhTSiy5Fh8y
Breaker: https://www.breaker.audio/the-agile-contact-centre-podcast
Google Podcasts: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9mMjFkMDdjL3BvZGNhc3QvcnNz
Overcast: https://overcast.fm/itunes1485239665/the-agile-contact-centre-podcast
RadioPublic: https://radiopublic.com/the-agile-contact-centre-podcast-Wx0yDO
Pocket Casts: https://pca.st/gl7zy9s8 Website: https://www.theagilecontactcentre.com.au
Blogs: https://www.theagilecontactcentre.com.au/blog