Eduardo is the larger than life Founder of The Agile Contact Centre.

After spending ten minutes with Eduardo you will know two things – he has a contagious passion for new, radical business thinking and a seriously impressive sneaker collection.

Born and educated in Barcelona, Spain, Eduardo began his career in what he calls “boring corporate roles” for large companies, building his knowledge in strategy, operations and customer experience. Despite this early success, Eduardo was frustrated with the bureaucratic, inflexible nature of many corporate workplaces. 

In 2012 he joined REA Group, where he became a pioneer in taking agile ways of working beyond the software development world. After seeing the positive impact of these new work approaches on their people and customers, Eduardo was inspired and founded The Agile Eleven in 2015, revolutionising the management consulting industry in Melbourne.

The Agile Eleven made a name for itself transforming global organisations through its unique, customer-obsessed approach to consulting – a direct reflection of Eduardo’s vibrant personality. 

In 2020, The Agile Eleven merged with award-winning innovation and Design Thinking firm G2 Innovation to form Neu21. This union provides a unique alternative to big consultancies in the market when it comes to innovation, agility and ways of working. 

Outside of work, Eduardo’s passion basketball, surfing and spending time with his partner and children.